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The Living Room is Not Your Home.Don’t camp out. Meaning: if you want to see the patient and they are sleeping don’t park yourself in the living room until they wake up. Come back in a few hours or the next day. Also, the patient may not want visitors, and if they don’t, don’t take it personally. Email instead of callingWhen the family is dealing with a terminal patient, they experiece a catch-22. They appreciate the love and support via phone calls from family and friends, yet they resent the fact that the phone never stops ringing. Create a newsletter and send all the information updates to the concerned family and friends. Request they stop calling the house and rely on their newsletters. If they don’t have email, create a webpage (www.suite101.com will host a webpage for free) that lists the updates. They can then visit their library or Internet cafe to receive updates. Once the patient passes, then make the phone calls to everyone. Mail Call.Sort their mail. Put bill, insurance, and other important papers in one pile. Letters and non-critical mail go into another pile, and toss the junk mail. If you’re comfortable with it, open their bills to find the due date. Mark your calendar to remind the family when the bill is due. Chances are they won’t be keeping track. The Living Room is Not Your Home.Don’t camp out. Meaning: if you want to see the patient and they are sleeping don’t park yourself in the living room until they wake up. Come back in a few hours or the next day. Also, the patient may not want visitors, and if they don’t, don’t take it personally. Take care of the pets.Come by to take the dog for a walk, clean out the litter box, and feed the fish. This is a good job for kids that what to give but some of the bigger jobs are for adults only. Dinner is served.Bring dinner over, homemade or take-out. If a lot of visitors have been by that day - don’t stay for dinner unless you’ve been invited out of desire for your company instead of politeness. After a long day of people in and out, the family probably doesn’t feel up to entertaining. Taxi!Be a taxi service. Offer to pick up people up at the airport and drop them back off. Run errands for the family. Before you leave to come over and visit, call asking if there is anything you can pick up at the store. Special DeliveryTell far away family and friends to send deliveries (flowers, packages) to your house instead. Every afternoon deliver the goodies. This way the family doesn’t feel extra stress of having delivery people arriving throughout the day. Night watchIf you’re comfortable with it, offer to stand night watch. Some patients need round the clock care, with someone always awake to tend to them. This usually falls onto the family and they only get a few hours of sleep a night. With you awake taking care of the patient, the family gets a much needed full nights sleep. Professionally speaking.Volunteer your professional services for the family and patient. Whatever your product or service is, the family may need it. If you run a beauty salon, offer a house call to give manicures and pedicures to the patient and family. If you’re a lawyer, do their living trust and ensure other legal papers are in order. The family will appreciate it and give you referrals, "When Joan was sick, Michelle came over and gave her a manicure. She did a really great job, and Joan was so thrilled. Michelle really brightened her day."
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